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Graphic Submission Guidelines

800.487.7944 | graphics@midlanddisplay.com

 

1. Once you place your order, the ftp website link will be emailed for you to upload your graphics. You must notify graphics@midlanddisplay.com the filename, date and time the graphics were uploaded in order for us to review and proof your graphics. You must also always include your company name and/or order number so that we can match your graphics with your order. We cannot review or proof your graphics until your order is officially placed with Midland Displays.
   
    
2. Within 2-3 business days we will review your graphics and provide you with an e-proof via email. Unfortunately, we cannot provide immediate feedback if there are any issues with your designed graphics, a 2-3 business day turnaround is necessary for your file to go through all the reviewing channels. However, if you follow our graphic submission guidelines, your proofing process should have no issues or delays.
   
    
3. Once you approve your proofs via email, your graphic product will ship according to our normal turn around schedule which is 5 business days from eproof approval. Rush printing is available, sometimes due to the print schedule rush printing will require a rush fee. Rush printing and rush fees can be discussed with your account executive - please call for availability.

I. Acceptable File Formats:

1. Adobe Illustrator (CS, CS2, CS3, CS4) - .AI or .EPS format
2. Adobe Photoshop (CS3, CS4).EPS, .TIF or flattened .PSD format
3. We also accept: High-Resolution PDFs
4. We DO NOT accept native Quark or CorelDraw files, if graphics are designed in these programs the files must be submitted in one of the accepted file formats listed above. We also DO NOT accept native InDesign files, please export InDesign files to .PDF only. Do not send InDesign files in .EPS format.

*It is suggested you upload your graphics in compressed .ZIP or .SIT folders


II. Graphic Setup Guidelines

1. Instructions for Submitting files in Adobe Illustrator:
   • Fonts. Convert all fonts to outlines.
   • Linked images. All linked files in illustrator must be saved at print size with a resolution of 100-120 pixels per inch and must be included in support file.
   • Embedding. Do not embed placed files in Illustrator, please have them as linked .TIFs, which should be included with your compressed file.
   • Effects. Illustrator special effects that mimic Photoshop effects, such as glows, transparencies, gradients, or drop shadows are not supported for printed output. Please rasterize all special effects prior to submission.
2. Instructions for Submitting files in Adobe Photoshop:
   • Resolution. Files should be setup at print size, between 100 and 120 pixels per inch for best printed quality. Files may be set up at 1/2 size, double resolution if necessary (20x20 at 120 PPI = 10x10 at 240 PPI).
3. General Instructions:
   • Color space. All files must be saved within CMYK color space.
   • Color matching. Any critical colors pertaining to logos or corporate identity should be called out as Pantone Coated colors, along with number values. If you are using the Pantone Spot Color system, a color chip must be provided. If you have certain printed material that needs to be color-matched, please send it along with your art disk.
   • Bleed. All graphics produced require specific bleeds. Below is a general guideline for bleeds.
     • Mural Files: 1/2" bleed on all four sides.
     • Dye Sublimation Files: 2" bleed on all four sides. Please keep all logos, type, and critical information at least 2" in from each edge of the graphic.
     • Ink Jet Opaque/Transparent Graphics: 1/2" bleed on all four sides of the graphic.
     • Banner stands: Each product has specific bleeds. See product details for specific information.
4. Specific file sizes. The graphic size of the product you are ordering will either be specified on the product page on our website or emailed to you by a member of our sales team.
5. Design-related fees. Graphics must be submitted as per Midland Displays requirements in their finalized form. All setup fees are included in the price of the product as listed on our website, or as per the quote given to you by your sales rep. If your artwork requires edits after it has been submitted, and you would like us to make changes to it, our graphics team may charge a design fee of $95 / hour. Please note that we are not always able to accommodate requests for design work during busier periods. In the case that we are able to do design-related corrections, it may delay production by one or more business days, and rush fees may apply if turnaround is needed in less than 5 business days after proofs are confirmed. See section V for details on rush fees.

III. Information to be Submitted with Art Files
Please read below for necessary information that must be submitted to Midland Displays along with your graphics order.

1. Company Name You must include your company name with the submitted file so that we can match it to your order.
   • Sample submission via FTP or email. Please name your submitted file according to your company name, job number and panel designation. For example: 10979CompanyX_PanelA.zip. After your files have been uploaded please email graphics@midlanddisplay.com and let us know the files are there.
   • Sample submission via disk. If you submit a disk, please write your company name on the disk and PO#. Please call your account executive for the PO# assigned to your order. The following is an example of what would be marked on the disk itself: CompanyX - PO# cmx123456.
2. Notification via email. Once graphics are submitted/uploaded, please e-mail graphics@midlanddisplay.com, CC'ing your sales rep with your company name, along with the name of your submitted file, letting us know that your files have been sent. If these instructions are not clear, please contact your account executive.
3. IMPORTANT. Please note that graphic files submitted without notification of our graphics department will not be reviewed for processing.
4. We strongly suggest calling our graphics number 877-297-1855 and confirming all is going according to your schedule.

IV. Submission Methods

1. Email Submission. If your graphic file is under 4 MB's, you may email it to graphics@midlanddisplay.com, being sure to CC the email to your sales representative.
2. FTP Submission. If your graphic file is equal to or exceeds 4 MB's, please submit it to our ftp. Please place all files within .ZIP or .SIT compressed folders. Once you place your order, the ftp website will be emailed to you within 1 business day. If you do not receive this information please contact your account executive.
3. Submission via Post. If your graphics file is equal to or exceeds 4 MB's and you would like to mail it to us, we accept CD-Rs as well as DVD-Rs. If critical colors need to be matched please send disk with hard copy layouts to the following:

     Midland Displays
     Attn: Graphics Dept.
     Order # (your order #, provided by your sales rep)
     Our address (please consult your rep on the address of our production facility, as we have several)

V. Standard Turnaround Time on Graphic Orders
Please see below for standard procedures and turnaround time for graphic orders.

1. 2-3 Business days Proofs. Once your artwork is received and pre-flighted, proofs will be generated. You may opt to receive soft-copy or hard copy proofs.
   • Soft copy proofs. Electronic soft-copy proofs are emailed in .PDF or .JPG form at no charge, to verify that all elements of the graphic file have come through successfully. We will inform you of the timeline on your project and will verify the ship method you have selected. Note: E-proofs are not a 100% accurate representation of printed color or resolution. If you would like an accurate representation of printed color or resolution, please request hard-copy proofs.
   • Hard copy proofs. If you have specific corporate colors that need to be matched, or you wish to verify the printed quality of your graphics, you may opt to receive printed hard copy proofs, which are sent via post. Please consult your sales rep for pricing on proofs and shipping of proofs.
     Note: Hard copy proofs will add 2 business days to the production schedule when they are shipped for next day delivery (1 day to be printed and shipped, 1 business day to arrive and receive approval), and may further delay production if another shipping method is used or if corrections must be made to artwork.
2. 5 Business days - Printing / Production. Standard production time includes small to mid-sized graphic orders such as 1-5 banner stands, 1-2 sets of pop up mural graphics, murals for smaller truss booths, and graphic detachables. Small to mid-size projects always have a turnaround time of not more than 5 business days after proofs are confirmed. For example, if proofs were approved on Monday afternoon, your job would ship no later than the following Monday. It is important that a prompt approval is sent after receipt of proofs to ensure production according to schedule. If approval or notice on proofs is delayed, we may need to postpone the production and ship date of your project. Your sales representative will update you with the new timeline if this is occurs.
3. Rush Jobs. We are usually able to turn around graphics jobs within less than 5 business days. Depending on the print schedule, sometimes this will require an additional fee. Please contact your sales representative if you need your printing to be expedited.

VII. Turnaround Time on Larger Graphic Orders
For dye sublimation graphics, larger truss jobs, custom orders, and quantity orders, an extended time for proof generation and turnaround may be required, as per the following examples:

1. Proofing.
   • 3-4 Business days. 6-10 unique graphics.
   • 4-5 Business days. 11-20 unique graphics.
2. Production.
   • 6-7 Business days 20x20 Truss Jobs with many graphic panels, i.e. Centaurus, Cassiopeia, and Neptune.
   • 5-7 Business days Dye Sublimation. Includes units such as the Hop Up, truss booth graphics, or banner stands printed on Oxford Cloth).
   • 11-15 Business days Large quantity orders, i.e. quantities of 200 or more banner stands, or customized items. Please consult your representative for specific details on turnaround time for your particular request.

VIII.  Checklist of critical points:

1. Provide adequate lead time.  3-4 weeks recommended.
2. Format and name artwork files  properly. (10979CompanyX_PanelA.zip)
3. Upload files to http://www.midlanddisplay.com/MDPftpUpload.htm
4. Email graphics@midlanddisplay.com to advise of upload.
5. Call 877-297-1855 to confirm all of the above has been accomplished.

IX. Additional Information
If you need further information on these instructions or would like any additional information on graphics or questions on your project, please call us at 800-487-7944, or email graphics@midlanddisplay.com.

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(800) 487-7944 : Midland  Display 23717 Quivira Road, Bucyrus, Kansas 66013 - Fax (503) 905-5411